Ever since I signed up with OpenWeb my internet experience has been amazing. I have had issues once or twice and the CEO personally stepped in to sort them out quickly. This is definitely the best ISP in South Africa at the moment. Moving to them was the best move I made in years. ...
I have a basic R100 virgin mobile contract. Last year october I noticed my bill was now R122 instead of R110. I contacted them and they said itemised billing went up from R10 to R22. Firstly they did not notify me and 2ndly they said its mandatory. I went and checked my contract and nowhere does it ...
I am being charged a postage fee of R8.33 (vat) for my statement from Altech Autiopage Cellular. When I called the Call Centre on 0861232424, the agent tells me that this a change made by Autopage from this year. That they notified clients on the October statements. This is not so, as other ...
It took me less than a day to realize that the service at Cybersmart is non-existing. My concern is however that it is even a worse experience to try and cancel the (non-existing) service with them. It is disgusting to see how there is a constant finger pointing from one department to another and ...
I bought a Cell C speedstick from MWEB. I have been experiencing a "error 619" from 26/03/2013. I contacted Cell C who told me to reload my computer software because in his experience the modem does not work with windows 7. I suspected he was wrong and called MWEB. Its been a week now and ...
You guys are fast, I received an SMS stating to pay a due amount, paid it the same day, went on ITC, notice I have a default listed against my name, does the act not stipulate you need to advise a member 20 days prior to listing in order to allow the member to settle the debt? I have done so, but ...