How is it that in this day and age, where a person can open accounts, get loans and transact online, a simple process of closing an account is still languishing in the dark ages. I changed from ABSA to FNB due to a host of reasons. In the months since, I have been fighting a losing battle to have ...
Yesterday my card was declined at various swipe machines at a shopping till. I went to enquire at the closest ABSA branch and told that the swipe machines must be faulty, my card fine. At home I tried to get into internet banking and was unsuccessful. Phoned the ABSA branch and spoke to a senior ...
Called by Elite Mobile to upgrade on behalf of Vodacom, despite never having dealt with Elite and my contract with VC being with another provider. They had all my information, so I assume that VC passed it on to them - you can be sure I will not be renewing this contract. ...
I have been in dispute with SA Homeloans for over two years regarding a judgment that they loaded in error but they are adamant that they were not at fault. My account went into arrears but I have entered into agreement with SAHL to get the account back up to date. During this time of negotiations ...
Where to begin.. had to choose nature of complaint and decided on accounts just because it's the latest issue. So after months of being on hold for hours at a time (084145) finally upgraded. This is after my previous phone was in for repairs for over 3 months and at one stage no one could tell me ...
After a Cell C insurance claim for 2 X Samsung S2's that were out of my office, I was called concerning the claim. The person left a standard call center call back number which returned my return to the helpdesk who emailed her to call me back. She did not. I had to follow up only to be told what ...