I have been a Neotel client for about 4 years, starting with the Prime device which I was a happy user despite a few pitfalls. Most recently Neotel has launched some new products like Wifi/USB/Cordless Landline which is what I upgraded to. After my discussions with Damian I was told the same ...
What confuses me is that Samsung doesn't seem to work to a project plan, or by choice just keep their customers uninformed. If JB is already rolling out to the international versions of this device since last month, why can't they state when carrier-based phones are going to be updated? With the ...
Here we go again resorting to Hello Peter because Groupon has no bother in getting back to their customers. I am waiting for two refunds. One for the item which has already been mentioned and another which was purchased in February. ...
I discovered my account had been suspended this morning by MTN, as it was over "it's limit". First off, who decides this LIMIT? and secondly why suspend, can't they send a text? make a simple call to let you know exactly what they are going to do? So I call, wait 6 minutes for an operator ...
On Saturday 6 April i went to a merchant to buy some goods. I swiped my debit card and as soon as i got the confirmation sms his speedpoint gave a communications error. So i paid him cash to get my goods as we werent sure if the transaction went through or not. Now its Friday 12 April and the ...
I live in the Helderberg Basin but work outside of it. As such, I have a lot of contact with family and friends in the Basin area. Yesterday, for some unknown reason, there was no network coverage in the Basin area. At a friend's request, I phoned the Customer Care call centre to find out whether ...