A dental procedure that my 6 year old daughter had undergone on 1/02/13 in theatre, was incorrectly billed to my MSA (R4244.50), to pay for dental work. This, after I had confirmation from a Discovery consultant that it would be paid from the in-hospital benefit, as I informed him exactly what the ...
Telkom Mobile / 8ta just managed, FOR THE SECOND MONTH IN A ROW, to suspend my account while I am completely paid up and don't owe them a cent. The people at the so called 'Service' centre can see that I owe nothing on my account but they just tell me that they can do nothing about it. That's NOT ...
I contacted Vodacom on 082 1959 to enquire about an upgrade. I was offered a Samsung Galaxy 3 LTE and at the same time would move my package to a Smart L - total monthly cost R539 and I spoke to Sifiso (not sure whether this name is exactly correct) at around 12.30pm on Thursday 11th April. At ...
Phoned Mtn in February to ensure that the termination of my contract at the end of February would end smoothly. They insisted that they can't help me and that I have to phone them back in March to cancel (after the contract should have expired automatically). Phoned Mtn in March and cancelled the ...
As per the report in dec 2012 by another unhappy user, telkom promised escalation but nothing was reported back, what about the rest of us wanting to upgrade our netgear firmware and use our 3g modems as fail over, telkom just getting worse by the day ...
Purchased an R89.00 Cell C recharge voucher and loaded. Although on querying, the results show that I have 200 minutes of airtime and 200Mb of data, on attempting a call or Internet access I receive a recording/web page telling me I am out of credit and must recharge! Waited some 25 minutes on the ...