Good morning, I am hoping your office can assist me a problem I am experiencing with Cell C. On 28 January 2013 my daughter was robbed of her Blackberry cellphone. I blacklisted the phone with the service provider as I am the contract holder. On 31 January 2013 the perpetrators were arrested in ...
FNB offered to settle dispute on my behalf relating to a double debit on my credit card account. I completed the necessary forms for them to investigate the matter. The incident took place on 23 May 2013. Upon enquiring on how far the process is, I was told that the case had been closed. I have not ...
I have been calling MTN to enquire about my cellphone which was sent for repairs more than a month ago, according to the high volume centre which i would like to believe that they are responsible for repairs informed me that they phone has been dispatched on the 18th May to the insurance department ...
Nedbank deducted Card fees from my account which I was not supposed to be charged with. Going into my records I saw that it was done for 2013 and 2012. The 2013 fees were reversed but I have been in contact with the Call desk for 3 weeks and countless phone calls and Ref Numbers for the fees for ...
I wanted an overdraft, but I did not qualify for one due to a bad credit rating. FNB punted a Gold Cheque account to me, which I declined over the phone. I held on with the consultant and made sure he closed the cheque account, yet I received emails and smses confirming the order and opening of a ...
On the 4th of June 2013 I called Altech Autopage's customer helpline in an attempt to get a replacement quote for my Samsung S2. I was transferred 6 times to different departments and spent over 45 minutes on hold!! At the end, I was apparently transferred to the correct department where a young ...