I requested an electronic statement for an extended period. The consultant told me it would cost R20. I was charged R1780 because Standard Bank claims the consultant said R20 per page. If this is the case, then it is obvious that this customer was not aware of this and the potential cost ...
Applied for a credit card via call centre Receive instructions to collect card at closest FNB branch (Secunda) and bring ID and proof of residence This was done on the 20th of September 2013; copy of I'd was given; and proof of residence. Card was activated in the branch; and pin code was chosen. ...
"African Bank: Credit that works for you"... Seriously? Nothing could be further from the truth, apart from exorbitant interest rates the incompetence of the call centre staff is mind blowing. After repeatedly begging and pleading for my debit orders to run on the 26th of every month, my ...
I am trying to apply for a loan with capitec bank. I was denied the loan because of IRREGULAR pay dates as they are unable to determine when the installment should be deducted. The pay dates vary as the dates fall on various days of the week and as we know, pay days are never done on Saturdays and ...
At 9:10, I called Net-florist about a product and del timelines before i placed the order. Although a delivery time could not be confirmed (which i understand) after explaining working hours, i was assured that the delivery would take place before my wife left the office at 16:00. The order was ...
I upgraded my contract on 1 Sep 2013 from MTN Anytime 100 to MTN Anytime 200. I received my new phone on 5 Sep. On 15 Sep I got my invoice and was surprised to see that I have been charged an additional hardware subsidy of R189. This is ridiculous since I only had the phone for less than 10 days in ...