Account holder since 1997. Always pay my installments. Last purchase with my card was Feb 2013 before my 2nd boy's birth. 2 weeks after his birth my eldest (3year old) broke his leg and I had to go back to work at the same time so I barely get to the shops. I still had an unresolved query on my ...
I logged a complaint long ago and got a generic response. No further feedback and this after Ive been told to move my contracts (which I have had with Vodacom since the start of cell phones and with me being rated as a HIGH VALUE CUSTOMER) if I am so unhappy! Nice service, nice loyalty! Vodacom, ...
I contacted Vodacom to cancel my contract on 12/02/2013. It was confirmed by Naeem Mallick from the Menlyn Customer Service desk that this cancellation request was received and captured on Vodacom's systems when I followed up on 29/07/2013 as Vodacom keeps billing me monthly. He could not give me ...
Dear Outsurance. Your caring and helpful demeanor fills my heart with that warm fuzzy feeling. NOT. After a minor fender bender I was told to book my vehicle into an autobody shop, from YOUR list of service providers. It was booked in on 5 September, I received my rental car and settled down for ...
Same old story as all the other complaints! Debit Orders going off, not one but TWO!!! Amounts changing if you try to stop it. As the account holder, I never gave permission to for any debit order and that alone is a CRIMINAL OFFENCE in my eyes!!! I will go to the SAPS today... nothing is ...
[URL Removed] new marketplace website does not work properly. I was promised last week tuesday that someone would call me back, no one did. I have emailed twice asking for feedback, met with dead silence. They seem to think that if they ignore the problem it will go away, one can only hope that ...