Since my last Hello Peter post, aside from the automated message saying someone would be in touch, I have heard NOTHING! My pre-approved credit card application on 5th September seems to have disappeared into the ether.. no-one can give me any answers when I CALL THEM and even my own branch cant ...
Signed up for Afrihost Mobile on the 18th September and was charged a pro-rata fee for the data assigned to me. They claim you'll be connected in 2 minutes - still waiting. I have now spent almost R200 on cell calls to the "help" desk only to be told one rubbish story after another. The ...
I applied telephonically for a data contract special at the start of September. Instead of putting me on the plan I applied for (ie open contract) I was put onto the top up. The consultant failed to inform me that the top up plan did not include the free night owl (the whole point for me in the ...
I applied through DebtLab and have received literally hundreds of requests for bank statements and other documentation, which I keep supplying with no response. How is it possible that they can send up to 5 requests for these documents per day, but that they do not even respond when you submit the ...
I am trying to set up an additional email address and by the way MWEB advertises, you would think they are keen to talk to you once you send an email to [Email Removed] WHY DOES IT TAKE 14 DAYS TO RESPOND AND I HAVE NOW WAITED FOR FOUR DAYS ALREADY? ...
Optician contacted Momentum two weeks ago, was told by Momentum that I had resigned my membership (I hadn't), I called Momentum to be informed that there was a backlog in reconciling payments and that they would update their system. Having re-booked opticians appointment I turned up two weeks later ...