I have a credit card for the last 6 years with Kulula. After making a large payment I did not receive a SMS notification like usual this month. Logged on line, and MY ACCOUNT HAS DISAPPEARED from my profile. Phone 21 times. Kulula can't believe it. First two agents did not believe me and cannot ...
Signed a contract for a new mobile phone on 27/09/13 @ Gateway Vodacom @ 11:00. Was told it would be active in a couple of hours. 24 hrs later still no activation. Contacted call centre, referred to activation centre who referred me to the store itself!!! Got told by some employee that only the ...
I'm presently travelling overseas and have lost my SIM card. On 22 Sep I emailed Nashua Mobile via their website. No response. Since then I've contacted them via Twitter and Facebook. Still no response. Its difficult and expensive for me to call their call centre from overseas and wait to speak to ...
I ordered a present for my wife and received it within a matter of only a few days. There were no hiccups or issues and the goods were as ordered. I would recommend this service. BUT: be careful about which newsletters you agree to receive, as they send quite a lot of separate communications to ...
I booked a flight to Chile and paid with my Nedbank credit card. My card was debited for 2 amounts (double the amount I was suppose to pay). I was furious because I had heard and read on hellopeter that when this happens to get your refund is a huge issue. I emailed travelstart and sat back ...
See report: https:///vodacom/complaints/network-problems-1195487 Vodacom's response was to phone me to tell me that a technician will contact me to inspect the network in the problem area. DIDN'T HAPPEN. Network is still intermittent, normal cell communication not possible 75% of the time. Calls ...