Mweb's customer care is non-existent. Since 8:00am this morning (3 Dec 2013) am trying to get through to their help desk, sales department. In March this year I applied for a NEW 4MB ADSL LINE - which is bonded with our current 4MB line, in the contract they said that there is a promotional gift ...
Totally annoyed by City Press Newspaper now. They called me for a subscription 2/3 months ago and promised some free gift and discounted monthly subscriptions. I signed up 'cos this seemed like a good deal and mainly because of the gift 'cos I can easily buy the newspaper anywhere. I have ...
Good day, I had logged a query on the 24/10/13, with Customer Care 808 regarding my incorrect billing of BIS on my account as I do not use a Blackberry ever since my upgrade in June 2012, however I have been billed since June 2012 for BIS, I have spoken to an Agent by the name of Clive who logged ...
For the last two (2) months I have had problems with the billing relating to a 1 gig data bundle that I had attached to my account in August for a years period. in October when the problem 1st occurred, the account was rectified but there was no further feedback. then on the 22nd of November I got ...
8ta used a company called Cell Direct to contact me about the upgrade to my cellphone contract which I have with 8ta. After Cell Direct concluded the upgrade over the phone they provided 8ta with details of the contract and what we had agreed. To my dismay 8ta captured the contract which was ...
I am not quite sure where to start. First let me say, I received an iPhone 5s on a Monday afternoon, having the sim activated on Tuesday afternoon allowing me to use the phone for the first time. Well on Friday morning, just 2 and half days later the phone doesn't work, with about a hundred calls ...