For the past few months I have been reporting to Vodacom that I am being charged for data bundles that I only get when I have called a consultant. This is very bad for me because I end up utilizing my airtime as I will be under the impression I am using the data bundles. I am very unhappy with this ...
Good day, I logged onto my client portal to check why I have NOT been paid as per legal agreement for this month to find that my account has been cancelled. When I phoned and spoke to Kugan Munsami, I was told that I defaulted on my account on 3 occations and that they could terminate the contract ...
I have been fighting with these guys for OVER A YEAR!!! I keep getting SMS threats to pay my account and contact MBDLC with ref: 0278000266155576. The thing is - I HAVE NEVER HAD AN ALTECH ACCOUNT!! I have called their contact centre numerous times where they then confirm that there is a mistake ...
On the 24th of November I did a upgrade on my contract, requiring a new sim and a sim swop. This was sorted in 2 days and I was enjoying the use of my new phone. On the 1st of December all signal was lost, 9 calls and 3 days later there is still no resolution. The call center is more than less than ...
I am currently on a contract with Vodacom and this is the FOURTH error which has been made on my account in the last few months, naturally, I have been overcharged once again. My contract is R500.00 per month (for my mobile as well as 3G) and yet this month, I have been charged an amount of ...
Odered toys for my son's birthday last week Tuesday. Tried to pay through the immediate EFT option but didnt' work. Called call centre. She said no problem - do the COD option. Tried to do it but COD option not available. Phoned back - got an obnoxious, unhelpful & completely unenthusiastic ...