I insured my Samsung S2 with CallSure last year 2012. This year in December I lost my phone and did everything required. When I phoned Finrite they told me all Procedures required. Which I did. Not once did the call centre agents inform me that my policy lapsed in January. I paid excess fee of ...
I just received my month end MTN bill and i'm in shock! As of 29th December 2013 Mira Networks (cloudy alerts/Big mobile/kwaai.co) have billed me for a daily service on my MTN account at R10/day. I NEVER subscribed to their service, nor have I received a "welcome message" to say I was on ...
I cannot begin to express my distrust at the service that I just experienced from one of your call centre agents. I spoke to one of your guys regarding help with one of my phones. I didn't get his name coz he mumbled it when he answered. But I spoke to him at 20:41. But oooo what a bad attitude. He ...
Was booked on a traslux bus to PE. Bus left 5 hours late, counter staff said systems were down and could not give feedback to passengers'. While boarding they called out numbers for buses which did not make any sense. Completely disorganised and chaotic. Disgusting to see elderly, people with kids' ...
I took a 5 year savings policy with Hollard. According to my knowlege and communication from your offices it was suppose to be paid out on the 26 Dec 2013. I understand the were holidays in between but by now its suppose to have been paid into my account. Today is the 29/12/2013 and still no signs ...
I recently collected my brand new top-up contract phone from MTN in Killarney, having switched from prepaid to contract. The phone underwent a sim-swap which only took place on Monday 23 December. When the handset started to work, everything was in order except my ability to make and receive calls, ...