I signed up with Spectramed in August. We asked a bunch of questions when signing up as we were planning to start a family. I specifically asked Chris if I can upgrade my medical aid at any time if and when I fall pregnant. His answer was yes. I took the hospital plan Aqua as I'm not a sickly ...
This year I was shocked when applying for my home loan to be advised that I have a blacklisting by Cell C. I immediately picked up the phone and called Cell C's customer service and enquired from the 1st consultant that answered as to how much my account was/is owing. He confidently confirmed what ...
I'm extremely disappointed in FNB. FNB was the one bank I was so proud of as they accepted my debt and my arrangements being under debt review. Last week I requested a ITC report as I'm paying my last account this month only to find that there is a JUDGEMENT on my name even though I was under debt ...
On the 8th of January 2014, I sent a callback on the MiWay website. on the 10th I called the call centre number (0860 64 64 64) and i held for a good 20minutes and an agent responded to my call and surprisingly he told me that I had came to the wrong department. and he was kind enough to offer me ...
I bought a product from takealot which came to me damaged. I am waiting on a refund. They keep on prolonging the process and I am getting fed up with this. They are quick to take your money but very hesitant to give back your money when they supply faulty product. Furthermore this product was a ...
Natasha responded to my complaint efficiently and correctly. Being a technical issue, these things do happen. The way the complaint was handled was professional and courteous. Natasha was keen to get to the route of the problem and I thank her for the way the matter was handled. Lynne ...