Thank you to Ronald Govender who is so helpful and sorts my queries and claims out promptly and efficiently and in a friendly, professional manor. Ronald - you are an asset to Oneplan! ...
DSTV please please send your telephone people for training, for example instead of giving the shareholderrs 80% profits why not give them 70% and spend some more money on training, your staff clearly need it. I spent the best part of Sunday afternoon trying to get someone at DSTV to get a clue and ...
I submitted an insurance claim last week. Everything went smoothly until I tried to change the supplier for the replacement goods to a locally based supplier. I have not had any response for over a week after sending e-mail, phoning, leaving messages... I am now tired of phoning, holding, telling ...
Good day, We always write in to complain about various service providers but hardly acknowledge and write back when a service is good. I'd like to commend 1Life direct's elegant service I got from Sifiso Nsibande who called earlier on today to update my details and verify if everything was still in ...
I dont know how to utter my frustrations without being rude! My harddrive crashed after acouple off phonecalls and me had to check discs they book my repair for today. I had to put in day leave to be available for them. At 11:45 i had to phone dell and ask them whats happening as nobody contacted ...
Recently had a claim aganst M&F, the final documents were sent and after a few days I called m&f to find out if the claim was allocated to the advisor. Spoke to Phakamile who assisted and allocated the file to the team manager for me, althou the file was still in the new work, he was ...