I have been trying to get through to Absa's call centre to increase my daily internet transfer limit. I called 4 times yesterday averaging 15 minutes on the phone and also called today and still no answer after 15 minutes. Such terrible service and it will take them 1 minute to help. They need to ...
I'm a Virgin Mobile client, have been for a few years. I phoned them on the 17th of April - to upgrade to a new phone. I paid what i needed to apy on the same day and sent through proof of payment. I was told on the phone that the phone is stock and will be delivered within 5 working days. it is ...
I signed a Cell C PostPaid Straight Up 200 contract on 21-12-2012. I have requested Cell C to cancel my contract because I cannot use the services to the standard I expect, and that constitutes a breach of our agreement. Reasons: 1. Continuous dropped calls and most often nothing can be heard for ...
Thank goodness i had just checked my balance. I made one call today 3/05/2013 at 9.31am for 1min 14secs to an MTN local number and Virgin Mobile charged me close to R7. Then i called in to customer care on 123 at 9.34am and one Happy lady by name answered the call and after greeting me decided not ...
Had a call on Monday from a lady for delivery of FNB Card. I had to spell every word to this person. Delivery was arranged for Thursday, between 8 - 10. Received 2 Sms'e confirming. Waited Thursday in my office, had to move my meetings, no Courier. Late afternoon, Thursday, I received a call from ...
My service is currently suspended and when i called in yesterday they said its because of rejected debit order. It is very strange because all my payments are up to date and have my current statement to proof it. i called this morning i was told to speak to the pre legal department and they only ...