Mercantile Bank
NO REFUND ON MONEY DRAWN FRAUDULANTLY
MY CARD WAS CLONED AND MONEY WITHDRAWN FRAUDULANTLY . MATTER WAS TAKEN UP WITH MERCANTILE AND I COMPLETED THE NECESSARY DOCUMENTS . NO FEEDBACK FOR A MONTH AS I HAD TO PHONE BACK EVERY TIME FOR FEEDBACK. TODAY I PHONED AGAIN AS WAS TOLD STRAIGHT AWAY I WILL NOT BE REFUNDED. SAME HAPPENED 2 YEARS ...