On the 12th of June - I sent Shaun a mail advising him of my intention to cancel my membership with immediate effect. On the 13 June, He advsised that I needed to pay cancellation fee of R350 in order for them to process the cancellation. Once that is done, a months' notice needs to served and then ...
Arranged for towing of my vehicle to be taken to incorrect destination. was unable to locate my vehicle for 24 hours. after leaving countless messages, and finally receiving feedback from her colleague - she promised to update me and confirm the location of my vehicle which she never did. i'm ...
I went to look for tiles, taps, bathroom accessories etc friday 05/07/2013. the sales persons that assisted me and my husband was very friendly BUT clearly he didnt know what he was doing and selling to his customers. we bought stick on tiles for the floors which i told him that the floor is ...
I was referred to Legal and Tax as they were "apparently" prompt with responses but what a disappoinment. i have been a member for almost 2 yrs now and i needed their assistance earlier this yr with regards to my SARS and i have not heard from my consultant THEMBUKAZI MGANU since ...
Complaint Details: I was called by an Outsurance consultant, today, (10/07/13), as he wanted to give me a comparitive life cover quotation. I told him I was diagnosed with Bi-Polar Mood Disorder in February this year, and he terminated the conversation, saying I cannot qualify for life cover at ...
I recently took out a investment policy with 1Life .. the lovely lady that assisted me had no problem with answering my questions or calling me back when my battery died a few times. i am well pleased with the service delivery. thank you once again Ntombi darling:) ...