Standard Bank internet banking has been down in excess of 4 hours today and is still not operational. Today is the last day of the month. Can you not communicate this to your clients on the relevant webpage and some communication to advise it's being attended to, this is BASIC communication people. ...
I opened a cheque account with FNB and my card was delivered to me, I first had issues with picking up my optional card after the 3rd attempt at the Florida branch due to incorrect info given to me by inquiries. Thereafter I tried accessing my internet banking and my one time pin was going to my ...
Internet Banking Future Dated payments that I set up have not gone through. ABSA internet banking call centre reply when i called to query - yes sorry their system for future dated payments is not currently working properly. How about informing customers on the website if you know there is a prob ...
On Tuesday 22nd October I requested a purchase of pre-paid airtime from my company account. I used the loaded beneficiary which is loaded correctly to select the phone number to credit with airtime. My Business Partner authorised the payment. To date I am yet to receive the airtime. This is the 2nd ...
The last three or four times I've recharged my pre-paid SMSes on my phone using the Prepaid option on Internet Banking, my cellphone account is not being credited with them. Data bundles and airtime are credited fine, but not SMSes. I tested it tonight - I had 0 SMSes and I recharged and it's still ...
Needing advice about a transfer we got through to Zanele who explained to me that she was unable to assist as she was not authorized to assist with business accounts and the business division had already closed for the day. When I explained to her the URGENCY of our request risking being ...