I made a payment to a quotation and copied & pasted the suppliers a/c no. onto the internet payment. (On researching the payment I found that the account no paid was a pre-existing a/c no. on my once off payment history and not the one I pasted. How this happened I have no idea). I spent hours ...
We received proof of payment from the Commonwealth Bank in Australia for an amount of R2620 and FNB only credited us with R2520. When we queried this they sent us an email just with a link to their disclaimers policy. We then replied that this was and it was in their own interest to investigate - ...
I applied online for the Smart Device. I chose the black iPad 4 64GB. My order number is FNB50733. I emailed [URL Removed] querying my iPad delivery ref [279-19D80610-03C0]. They replied to me stating that I cancelled the order! I had no prior correspondence whatsoever and had no opportunity to in ...
Standard bank Internet banking still down since the weekend - unacceptable! I can't view my statements or make ad hoc payments inter alia. Another reason to join Steve! ...
Every week when I log on to the Internet banking I get an error message..." Authentication Failed. Please enter a valid access account number, user number and PIN" and sometimes when I call the call centre I get assisted and sometimes I don't. What is making me angry is that I am told ...
There has been deductions on my account without validation, prior notification or reasons why it is there. I have an agreement with the bank to only subtract a fixed amount of banking cost per month (which has also increased without reason) and of late there has been erratic activity in this ...