This complaint goes back the 1st of June 2013. It's about a misquoted bond cover that Standard bank offered me in April/May 2013. I was quoted R245 but they went on to debit R564.93 without my consent. Upon enquiry I was told that the original quotation was incorrect due to a mistake caused by a ...
I have made an insurance claim over a two months ago to store in Rustenburg and i haven't got responds until last week where i tried to contact the insurance division. The consultant i spoke to Aswad failed to assist me by not responding to my emails and when i contacted him via another consulted ...
To whom it may concern I would like to inform you that when I registered my claim, your staff member (Herbert Letlhage) he informed me that in the event of my phone being repairable I would have an excess fee of R150. in the event of it not being able to be repaired I would have an excess fee of ...
I had a burst water pipe under my paving on Thursday evening and logged a call but unfortunately the 24hr service department was unable to register a claim or send someone to my place. on Friday morning I registered a claim at 8am and clarified that the job will require digging up my paving and ...
I have tried via numerous channels since 14 March 2013 - the e-mail, the call centre, branch visits and on-line requests to obtain the relevant dreaded disease claim form against the policy held for the RCP account. The on-line as well as call centre agents say that the forms has been sent - my ...
I put in a claim with sa homeloans insurance company in december 2012 for lightning damage. they then proceeded to send a servive provider to fix up and replace the damaged goods.once everything was done the service provider then told me i need to contact my alarm service provider to link the new ...