Went to MTN Hemmingways and waited for a hour to be helped. Then took another hour to actually book the phone in. That is two hours of my weekend. If you are understaffed that is your problem. I am paying for a service. I received my handset yesterday from repairs. The phone has no sound. Its the ...
It is Month end as everyone knows most people are paid and doing their shopping. Today i waited very long and there was only about 4 or 5 active till points. Certainly not the way to do business. Why do you have ten vacant till points and the other active points full of people waiting to pay for ...
I took my phone in for replacement 11/09/2013 and spoke to the manager Tammie. After many issues with this branch i told her to include me in all communication regarding the progress of my phone. I have not received a single email or call. The service in this branch really. People always wait long ...