I have upgraded on 24 April. Virgin mobile says thay have changed their system and they have not completed the upgrade on my account as yet. The total upgrade is still pending... BUT I HAVE BEEN BILLED FOR THE NEW UPGRADE ON THE 1 MEI 2013 ALREADY ----- so who are not doing their job. What type of ...
Clearly im not the 1st priority as the client no sense of urgency at all, been waiting for authorisation number since Friday my Gp referred me to a specialist who then advised that I need to operated, well authorisation centre called arround 10am and was advised that my authorisation is pending ...
I currently have a cell phone contract with MTN and I am aware that my contract will expire in Dec 2013. I was contacted by an MTN Head office call centre agent Thandiwe Ndabeni who asked if I was interested in any of the new packages they have on offer. I had her email the options to me and ...
This problem has been on going with Vodacom for a good few years. We do not get a good signal at our house, which is within viewing distance from the tower. Every time I report the problem, they reply via sms after a few days, saying: problem resolved. PROBLEM NOT RESOLVED. People cannot get ...
I have been asking cell c about poor reception and signal quality on cell and data since January of 2013. Reference number emailed is 1746534 in March of this year. I have tried Get closure complaints driver. No response. I have tried numerous calls to there help line, no Feedback. Monday the 13 ...
I have had to phone discovery three times now to make a small change to my policy and it still hasnt been done. Last week Vaneshree (second call) promised to get back to my by Friday after hearing how irate I was that I had to phone so many times for such a small change. She never phoned me back. ...