I recently complained that the Sony authorised repair centre damaged my phone and insisted that head office resolve this without impacting on my ability to use a cell phone for business i.e. they need to supply a similar loan phone while my phone gets repaired or replace my phone as they had ...
Autopage sent me a notification of high usage, I promptly stopped the sim and asked for an investigation. I checked all settings, mobile data is off as usual. The phone only uses data when in wifi range. Autopage claims I used 600 Meg data for the month so far. The phones counters shows 284.89 MB ...
I upgraded my insurance last year June 2013. I was told that the handset does not qualify for the insurance amount and that it will be downgraded to the insure 5000. My phone was and when i enquired, i was told i do not have insurance. I have had this contract for more than 3 years and have always ...
On the 28th December 2013 I phone Vodacom re. Night Owl. The Agent I spoke to told me that it works from 12 am - 7am. I then used my phone based on the information given. The next thing I was charged out of data rate. When I phoned later I was told something else different. I'm now sitting with an ...
I called Miway call centre to update my address only to discover that my premium will now be higher. I find that actually very hard to believe considering that I shall be moving to an even more secure area. I am still waiting for the consultant to send me the updated quotation. Either Miway needs ...
My daughter's car, a Hyundai i20 was damaged in an accident in July 2013. The other person admitted 100% liability. I paid the Excess but once the claim was settled and Outsurance had recovered the money, they repaid the Excess to me. I received notification in December of the annual increase in ...