I was stuck in a lift for an hour and a half. There was no emergency number on the inside, so I phoned the police and fire brigade, of course no help from them. I then phoned the medical aid's emergency number. They tried putting me through to MTN 112. No answer. After that, I tried MTN 112 myself, ...
I D.DODGEN, reported to the bank after being put on hold and send from one person to the next that my roof is leaking and could they send someone out to come and check it out. It took that person less than 10minutes to take photos and see what where the damages to my house and he was gone. A couple ...
Apparantly ignorance is the way to go these days, until today I have had no feedback for my complaint. I opened my account on 01 October 2010 and because they charged me from R350 every month to R800 - 900 for a deal that was only R350.00 I decided to cancel when my 24 month period was over, I ...
This morning as i rushed into the office to email my cross border permit request i was hopeful that i would get the documents. as i called the call centre to find out if they did receive it i had to wait on BOTH occasion for more than 45minutes for my call to be handled by agent. After so much time ...
One of my employees RCS card was cloned on 23rd July 2013 and used to purchase an amount in excess of R2800. He immediately called RCS. He then faxed all required documentation to RCS. To date, no feedback, no response despite numerous follow-up calls to your offices. This is a huge amount of money ...
We closed our MultiChoice account with effect from 25 April this year both by telephone and by e-mail. Since then we continued to receive accounts from them. In desperation we travelled all the way to Swellendam where Adri took on the situation and confirmed all had been sorted out. All I had to do ...