I'm Mrs NN Mvundla, I'm a customer at Truworths, i bought a cellphone in Gateway since Phoenix dont sell cellphones. I bought it in Feb this year and on that day i asked the consultant about the insurance she said they were out of forms and told me to get it in Phoenix branch and fax it, the next ...
To whom it may concern I am totally dissapointed with the service at ster kinekor gateway. I understand their is construction goin on at gateway, however there was a noise of people banging walls on Saturday when i attempted to watch the movie (the purge) The noise occured during the coarse of the ...
I purchased a couch from Game Gateway. The manager on duty at the customer service desk at approx. 6.45pm on Monday October 21st 2013; (I didn't get his name); displayed the epitome of what customer service should be; both in terms of his service attitude and ability to interact with customers. ...
I was booking my ticket at the ticket counter with the employee named Xoliswa Thabe. She had a very unpleasant attitude from the beginning. She had taken my card and money but failed to inform me what she was doing. She was taking long, so I asked her what was the problem, and she just ignored me ...
I received a Fossil watch for my Birthday in April this year. 3 months later the on the strap fell off and I sent it back to the Gateway store where it was purchased. I was informed that the repair would take up to 6 weeks because the part was imported! Unacceptable to think that they have hundreds ...
I was shopping at Mr Price Home Gateway on 20/10/2013. I bought items to the value of R1000. I forgot to carry my Mr Price card, although I did have my ID book. I did explain to the teller that I do have an account but forgot to bring my card and I do have my ID book present can I purchase using ...