I have recently procured a contract with cell c last month with unlimited BBM inclusive in its plan. Ever since this I have not been able to connect with BBM until today. I escalated this problem with customer care and I was told that technicians are working on it. My query is for how long shall I ...
I received an email with regards to an update on my policy for the yearly increase for premiums. i called the call centre and spoke to a gentleman name Victor who was very polite and helpful and a pleasure to deal with. I have not once had a problem with the call centre always a pleasure to deal ...
Still on hold for a follow up call!!! My Line Deactivated Cell C Negligent. Debit order active aswell as funds available but line gets discontinued.. No monthly Statements.no service calls Suspension only.. No Existing customer SERVICE... Shocking To Say The Least... I sit with a BAD service ...
Got a brand new audi from East London. After just doing about 35, 000 kms had a problem with the clutch. The gear would not engage. Called audi and got it towed to the service station in East London. This was the feedback from the agent: 1. The problem is due to wear and tear which is not covered ...
I am a first year Unisa student and therefore needed to have access to the Internet. I entered a contract with MTN for a mobile rooter for R319 a month. I am experiencing constant down time with no internet access. I am constantly having no internet access between 17:00 and 12:00 am. This is ...
Firstly I would like to express my frustration with Cell C. I dont know whats worse between waiting for 53mins trying to get assistance from call centre agents or getting call centre agents who have absolutely no idea about the product they are dealing with. Or the sales agent that sells a product ...