My personal credentials changed a couple of years ago; I changed this with Discovery back in 2010 (approximately), sent them ID documents and documentation from home affairs depicting the change. All was above board and the changes were implemented... all of a sudden last month they have reverted ...
My husband has got a policy with Dsicovery Life which includes ICB. My husband hurt his ankle and foot in Novemer 2012, tore the ligiments. Grade 2 tear. We sent in all the Dr reports, sona's, x-rays and the physio reports. Up untill today they have still not paid the claim and says they are not ...
Never in my life have I ever received such a shocking service, especially from a reputable Service Provider like Discovery. The complete lack of service has left me feeling completely insignificant. My latest attempt to get feedback, from an Incident that occurred on the 21st December 2012, left me ...
I am on Discovery Keycare Plus, I am totally happy with the fact that I can get my wheelchair on this scheme. Now they have been good to me. But I would like to say I am disappointed in the fact that they said I can go see a specialist. Now that the specialist says I must get this problem sorted ...
I called Discovery yesterday for authorisation of treatment and being an employee I expected only the best level of service, I was not mistaken. The consultant I spoke to was efficient and gave me the authorisation number with a minute. I also received an sms and an email with the details of the ...
I have been a loyal member of Discovery since 1998. Last year I had to cancell the aid due to loosing my job. The cronic department had to liase with correcting the MSA which obviously took months. Obviously the MSA will never be adjusted lower and I was phone to inform me of this. I asked for a ...