I received a call from Sipho on 25/03 after lodging a complaint on 22/3. The new BBZ10 that I received on 13/3 and took back because the device is faulty has been in repairs warehouse for 2 weeks. On Monday 25/3 Sipho advised that the phone was being inspected by a technician (he provided a name) ...
Hi there, I've been due for an upgrade on my Cell C contract. After i've received my new handset, I am awaiting an agent to activate my sim swop. Forget to call the call centre - they never answer!!! Forget to sms or e-mail the call centre - you only receive a automated reply! In the meantime, my ...
I recently upgraded to the BB Z10 (less than a month ago) and my camera is broken. i have spent the last 2 weeks between stores, and call centres and have got no where. Yesterday i phone Technical Support/Repairs. They reverted me back to MTN Direct who i did my upgrade through, they then said to ...
Took dogs for a looong walk in the heat a few weeks back. As we entered the park all hot and sweaty, 2 Red Bull promoters appeared giving us complimentary drinks and refuelling our energy. Thanks a mil guys, was completely unexpected and really gave us a boost :) JHB area. ...
I have been a happy customer for several months now but the last 2 months i have poor internet service. Once the 3gig soft cap is fully utilized the customer is supposedly throttled to a speed of 256kb/s however upon query with mtn technical assistance this is not guaranteed (not mentioned at time ...
After phoning cell c direct to do a upgrade i received my phone within 4 days! That's the good part! I wanted a service to be added to my contract but the Call centre said that the phone had to be collected from me in order to redo the contract!!! I don't understand why because the contact was the ...