I emailed FNB customer service asking them what certain procedures are and they sent me a sms saying that they will get back to me in 48hrs. it has been more than a week now and i have not heard from them. i switched to FNB because of my old institute not providing me with a decent service but it ...
Very useful assistance from Motheo in fixing up my policy after picking up some discrepancies in the documents. ...
3 months later, still no solution to my problem. As per Nelly, your departement was going to contact me once case was finalised. As per my credit report, I am still owing on the contracts. I need a letter from cell c to clear my name. Last week, I recieved a statement that I owe Cell C R1031.00 on ...
It is now 6 months since I reported my alarm not working, every time I report it, I get told that it will be sorted out and then nothing happens. My insurance requires that my alarm is in full working condition at all times otherwise i will not be covered. I am extremely disappointing in the ...
On the 24 April I escalated a complaint to your customer service department. My fist response was on the 30 April, to inform me the matter had been escalated, to date I have received no response. Please be informed that Iam still experiencing the same headaches, they're getting worse by the day. ...
I had a problem with my internet connection since Friday 07/06/13. I opened a ticket on Wednesday 12/06/13. Within 2 minutes I had a response from Charmaine informing me she had fixed the problem and I should try again in 60 minutes. After testing the connection, everything worked 100%. I am very ...