I ordered an upgrade phone online direct from Vodacom website. This came with a new sim card. To activate I phoned 112, who told me to phone 1945, who had no record of upgrade and told me to phone 1959. 3 hours later Zweli requested the sim swap. Told me it would take 2 hours. This morning - no ...
Hi there, On the 5th of June I had 2 contracts moved to Prepaid accounts (after the expiration of the contracts, this was a very tedious process, but eventually it got resolved.). I then received sms's stating that if I did not recharge within 24 hours, the numbers would become invalid. So I did ...
I have been trying since I received my cell phone from Virgin Mobile to sort it out. It was working one day and then not working for several days. I have spent my time since then calling their landline as I cannot get through to the call centre, and done numerous things that they have advised in ...
I enquired about my medical aid card and requested it to be couriered to me on the 22nd of February 2013 and made several follow ups, but to date have not received my medical aid card. When I phone the client serivces contact centre in March, they couldn't tell me if my request had been actioned or ...
I have been billed for services which I didn't request. I have requested to be reimbursed but have not been assisted for months. Every month when I call I get some or other excuse, escalate and then get a manager to assist, but error has never been rectified. Each time I call I get a new person who ...
As an importer we have made use of DHL's services regularly in the past. Several weeks ago we have requested from them via email and telephonically SAD500 Customs Declaration form bearing the 7 digit bill of entry number as well as the transport document and invoice as proof of the goods having ...