I lost my original slip for purchases that I made and needed for my bookkeeping. I contacted them on Saturday and by Monday had the invoice in my hand for the purchases I had made. Excellent work, thank you Arlene ...
I phoned customer service 808 to confirm.that i was due for an upgrade in my contract, the did confirm that i was due i drove 100 km in to the nearest town to do the upgrade my contract when i got to the shop theyctold me my contract is not.due for upgrade, so i phined 808 agian to hear waht the ...
Nazir declined my request despite MTN not being able to assist me with what appeared to be a disconnection in April. Refer email correspondence of 25 May below: Kindly compensate me for calls made to MTN on 083 1808 from my Telkom landline on Monday 15 April 2013. Days after receiving my new ...
This is the 6th day since I last reported on this matter. After numerous calls, emails and store visits Tsepo has still not contacted me. Finally got a call from Sidefree today who made a commitment that I would be hearing from the Technical Division at 1pm today... I am writing this complaint at ...
On 9 May i tried to make a call and I got the message that i didn't have enough airtime to make the call. I knew that I haven't made many calls for the month yet and I should still have had a considerate amount of airtime left. I called the Call Center who informed me that Virgin Mobile experienced ...
At the beginning of April I Renewed my contract with MTN. The contract included a 300MB Data Bundle / month. When enquired about my data bundle on the 13 May at my local franchise store, I was informed that the data bundle had not been activated. The bundle was then activated for the month of May. ...