Customer of Edgars for 26 years Made 2 payments for May period - R1500 and R300 Edgars system indicating only 1 payment of R300 - keep getting hounded via phone by 1st line support that only paid R300 Requested for Customer Services Supervisor to request for account to reconciled as current ...
How long must a person complain before the right thing is done?? I have requested migration of my 2 lines for 3 months now and yet it is such a mission to get a simple thing done. What kind of management is happening at Nashua Mobile? Or is there any kind of management at all? No-one checks if our ...
I phoned in at 15:41 on the 27/085/2013 on 0112074500 to query a payment made and got through to Yvonne. Firsstly she has absolutely know telephone etiquette. I could not hear her as she does not know how to speak over the phone. When i asked her to talk properly to me she hung up. She put the ...
My cellphone has been soft locked as I reached my credit limit. Firstly, I could not contact their call centre to request a limit increase - as this is not a toll free number. I have a second cellphone with a different cell phone provider (thank!) and my cell phone has been soft locked in the past ...
I have been getting numerous (sometimes over 6 a day!!!) calls from Edgars Customer Services - or so they say?? demading me to update my details with them over the phone or else my account will be blocked! I have recently confirmed my details (ID, proof of address, etc) at the Cresta branch, so why ...
Still waiting for the phone call... I have decided NOT to take out additional contract with you. You can however upgrade my current number to a higher package -- Dear Valued Customer (this must be a joke) VALUED??? Thank you for taking time to raise your concerns with MTN, please accept our ...