A month ago I logged a complaint about service delivery. Edgars never bothers to call you back just sends an email saying they will contact you (will freeze over before they do). I eventually had to call and spoke to Dinao (has no idea what she is doing and makes empty promises to call you back but ...
I received my e-statement the 23rd of October 2013.I was overcharged and phoned the customer care number. I spoke to an agent to report the problem and was told my reference number is 304918 as it is refered to the accounts department. Following day I phone again to find out no such reference ...
I emailed Cell C customer service - 07 November 2013 09:24 AM on 08 November 2013 10:22 AM, i receive a reply One of our Retention's Consultants will contact you within 2 business days regarding your request. Your query has been logged with Reference Number: 1311070000079007. i have since sent ...
Utterly Disgusted I must say Capitec has just proven that they are not willing to accommodate a customers needs but more their own. And thanks Lee-Ann Davids the so to say Complaint Manager that just rudely interrupted me while I was speaking and started to shout at me. Capitec is useless and so is ...
I called Old Mutual last week to cancel the retirement annutiies with as I need the money for an emergency with SARS. The consulant sent me all the application form and all the documents required to process the claim. After I sent everything through I called to check if everything was in order the ...
I am writing this complaint on behalf of my father who doesnt know about how credit reports works.as I know, every person is entitled to a free report once every 12 months and thats what he wanted. He called and spoke to a gentleman who he couldnt understand that well and just answered as the ...