I have phoned in to bonitas customer care dept regarding the start date of my dads medical aid cover. I was given a reference no and asked to send through request via e-mail which i did. i got an automated response saying they are busy with tax certificates but will attend to me shortly that was on ...
Seems this is the only way to communicate with [URL Removed] After previous complaint of non-delivery my money was refunded as they could not even deliver the product. I asked in writing that my account be closed as they indicated i would not be able to do so from my side. I received written ...
Thank you Thuli for your awesome customer service and being so efficient. You can seriously teach 95% of South Africans how to give good customer service. You were truly amazing not only friendly but professional. THANK YOU AGAIN. YOUR THULI ARE A STAR ...
I wanted to clean my microwave but of course, the spray nozzle would not work. This ALWAYS happens when I buy Zeb oven cleaner spray cans and they are NOT cheap! They always work when they are new but never after a few months go by. When I phoned to complain I was told I must have my till slip to ...
I bought the smart device trough FNB, after a complaint on Hello Peter i had a response. but to no avail. the lady that phoned gave me yet again a different answer. and when i complained about that she said she would phone back. What a surprise nobody phoned back. i'm seriously starting to think ...
I have been on the cellphone now for almost 75 minutes trying to find the right person to speak to. I have been diverted to 5 different people in different depts and nobody could help me. Eventually I ended up with the very first dept and then got cut off!!! I have been a customer for many years ...