I was contacted about an upgrade and after everything was done, the next day I received a sms saying that deal was approved but on another package, so I phoned their customer service and after explaining I was told that she cannot tell me what package it was changed to, I asked her the sms I ...
I phoned on 12 November 2013 to do a SIM swop, the persons told me that they will call me back in 4 hrs time, and nothing happened. Phone again this morning at 8 at the lady said they will call back in a few minutes because her computer was off-line. Phone for the 3rd time and then this lady said ...
I changed from Blackberry contract service to a normal non-Blackberry topup contract service in May 2013. MTN continued to charge for the Blackberry service even though I specifically cancelled it and moved to a new service for my iPhone. When I wrote to them, they stopped the charge. However, they ...
I have transferred monies into your account on 09/11/2013 and you have taken a debit order today aswell! Please refund me my money today which was not yours to take!!! I find it strange that the transfer was made from Nedbank to Nedbank and you claim you cannot see the monies. You have also done a ...
We installed the early warning system into both our cars. We have been battling with deactivating the system in my car, we are then left to start the car so the alarm. My husband advised me to press the "panic button" when it happens again. We pressed the panic button twice with no ...
I am highly disgusted and shocked at the level of service and the urgency given to get customers their refunds in Gautrain. I have been sent from pillar to post since October and last week i was given 2-3 days before I get my refund, but nothing has come out of it. When call the relevant people, ...