I don't understand what the point is of having a page on your website for customer queries & a twitter account to deal with these, when you DON"T provide feedback on the queries logged by customers! I logged my query on 24 October & am still awaiting the response. This is certainly not ...
I have been a loyal customer from 2002 with Vodacom and have quite a big account that I pay every month and I do pay every month with out any problem. One of my contract is up for upgrade and here it starts, first I was told by a shop that Vodacom listed me as a bad payer, that is a lie, and then ...
In October, I tried to make a purchase online. My card didn't go through. After calling Virgin Money, they told me I needed to go to Absa to do Fica. I wish I would have had some warning before my card get rejected. Anyway, after completing Fica, I called back and was assured all was in order and ...
The hospital has sent me an account for the shortfall, they'd enquired with Resolution about 3 times for reasons of non payment and resolution has failed to give proper feedback. I checked my statement and saw that reasons for non payment were - H0252, SS108, NC096, H0266 AND H0286 and some of the ...
Long story short, my partner thought she was doing us a favour by adding my car to her insurance and cancelling mine-less paper work, one transaction etc. She didn't realise though that this would mean that I would have to find time to redo car inspection and in essence incur 12 months extra excess ...
My cellphone was with the Contract along with the contract sim card. I called Cell C immediately and requested that the Sim Card be blocked. Upon getting a replacement phone which my insurance company paid for, I phoned Cell C's Customer Service and requested a Sim Swop so I my contract could be ...