3 instructions given on 3 December. 1. Remove a beneficiary 2. Add a beneficiary 3. Upgrade from Basis to standard a month later and only 2 instructions done. The beneficiary has not been added. frustration is that the beneficiary is already a fedhealth member and only needs to be transferred, yet ...
After attempting to upgrade my contract via the Mtn website and failing, I contacted the 808 number on the 18th of December 2013. I upgraded my contract with them and took delivery of the phone from the courier 3 days later. Unfortunately, the SIM Card provided was the incorrect size for the phone. ...
See my report on 17/12/2013. I only got a response from Markhams now, just to say that they dont see anything wrong with the way they have been treating me. I am deeply dissapointed in Markhams. I had to phone customer service on Wednesday and demand to speak with a manager (Helena van Dyk) who ...
I have been banking with Standard Bank for many years now, and the last few months it seems that I should rather find a different bank!! Just after I got married in May I went into the bank to change all my details. About a month ago they froze my account without even notifying me. When I phoned in ...
I recently applied for a contract at Vodacom the online contract, they came back the following day and all was done over the phone. The problem comes in when you need to cancel the contract even though it was the following day of receiving the phone. I have been battling with customer service since ...
KULULA USERS PLEASE READ THIS!!! THE MOST "FOBBED-OFF" RESPONSE i HAVE RECEIVED!!! I booked an incorrect surname for an on-line ticket- Kulula refused to refund ticket R835-had to rebook new ticket same person @ R1136 extra for 1 way ORT - KZN! Outrageous!! My girlfriend had a booked ...