No feed back from cell c customer service after week about my wife's phone they lost and defrayed which had gone in for repair in December 2012, my wife sent them two email and information about the phone on Monday and Tuesday they said that they will call back still waiting. ...
Its pretty much a norm that Autopage can charge you what they like, change the terms of your contract when thy like but you as a consumer have no protection. I renewed two of my contracts in November 2012 on an MTN Topup 100, with a free phone. Autopage changed my contract to My Talk 100, aded ...
I have received a replacement phone last week from the CSurance and needed to do a sim swop, i collected this phone @ Rosebank where they told me i must call 140 they will help me, because i was away over the weekend i called Monday night and i was told it will take 24-48 hours and someone will ...
I sent an email to cell c on january the 3rd to cancel my contract when it expired on the 09th of February, to date my account is still being debited. I called the call center last month, I was calling from my mtn number so the call was charged, I waited close to 30 min before the call was answered ...
I submitted a request for itemised billing online, and after not receiving my itemised account but being billed for the service of it, I went online again to see what ha happened, and found my account was now blocked online, and the website had an error report when you even try to "reset ...
We have been DSTV Xrtaview patrons for sometime now. Of recent (past 2 months) we have been having a e-16 service come up on both or either one of our decoders. I called in to the call center to clear the error, afetr the sms did not clear it. The agent Lungile was rude abrupt and had no working ...