I am on a topup contract with MTN and only get 150mb data a month. I felt it was to little so i decided to buy extra data so i bought a 1GIG. I got a sms to say my data bundle will expire in 2days if i do not use it and only had my gig data for about 2months. I had over 300mb available the day i ...
For nearly a month I have been trying to get a 3G and sim card activated due to an upgrade. In the process I have been back and forth between different departments and different people who have not managed to assist with my query! I have phoned every day for 2 weeks requesting the status of my ...
Why spend so much money on Advertising, Marketing and Promotions, and when a new customer walks through your doors, you close the door in their face. Thought you would be different from your competitors, guess I was wrong, guess it is an industry standard to accept that bad service, unskilled call ...
I had sent a cancellation letter to their cancellation department on the 17/02/2013 and up to today the contract is not cancelled ...
On 09 April 2013 I raised a concern with 8ta mobile about my two accounts that were cancelled due to late payment without prior notification. This I did via hello peter because I could not get through to their call centre, the very same day I got a response from 8ta and instructed me to send the ...
This in regards to a query or email i send in Feb concerning a replacement clicks card. I requested it online and 5 days later i got a reply that they cant find my original email and i had to re-submit it. I have done this twice already and all i want to do is replace my clicks card. Whats is the ...