My phone got lost on friday night. I phoned autopage to blacklist the phone, and was asked for IMEI number, told them I dont have it, and they should have it as I got the phone from them. They said it is supposed to be entered, but sometimes its not.(Really like I am supposed to pay my bills, but ...
You log a customer service request and get promised that somebody dealing with the issue will be emailed 'right now' and will come back to you 'today'. Or you try doing this via an e-mail and get a return that somebody from Cell C will get back to you in writing within 24 - 48h. It's now 2 weeks ...
A account was opened in my name last year June, Cell C investigated and confirmed that indeed it was. Unfortunately their department dealing with credit bureaux did not update Experian accordingly. Teboho assisted in resolving this issue. He constantly kept contact and provided sufficient ...
This is so ridiculous it's almost funny, but seems this is only way MTN will respond. Veronica (REQ 1906326) responded to 1st complaint (14/03) about upgrade in Jan not processed. Seeing they disconnected BIS which is on my contract, I reported the issue was not resolved. I have sent emails to her, ...
On 8 April I enquired about a loan through Bruma Finance and filled in all my details online. On the 9th I got a call from your call centre agent advising me that he needs to verify the information and he'll send me through the agreement. On 10th, I returned the documents at 09:00 and was told by ...
I smsed "Quote" to 44010 and received a call from one of your consultants who then did a quotation for me but the quotation was more than my current insurance. I then enquired about the R400 which is promised if you cant beat my current insurance. The guy told me that someone would email ...