This time my complaint is to you directly Veronica. In your previous response you mentioned that my complaint is receiving attention and that you have tried to contact me but in vain. Huh? I have done everything I needed to in providing you with the information required, i.e. my ID number and also ...
I paid our vodacom account which just happens to be in my husband's name. I phoned to get it reconnected, even asked the cow on the other side to phone my husband to make sure I am his wife, my money is good enough? The woman decided to rather not speak to me, refused to confirm with my husband and ...
I requested a contract upgrade from a 500mg data contract to a 1Gb data contract which cost R69 pm. Instead I have been moved to a 200mb contract which costs R169 pm. I registered this complaint 10 days ago and it has been transferred and 'escalated' but no-one can resolve. I have called the call ...
2 years ago I left Vodacom due to a better cell phone deal and kept my number as prepaid so that old contacts could still contact me. Unfortunately the new number I got, belonged to someone whose contacts would only send please call me's and missed calls, and even called after midnight. I could not ...
I AM SO SICK OF CELL C MY ACCOUNTS ARE UP TO DATE I SEND PROOF OF PAYMENT TO [Email Removed] every month then cell c still debits my accounts i asked for debits to be cancelled i pay cash and i send proof of payment but on my bill im still in arears WHY??? cant your call centre agents update ...
I called the home assistance line after my stove stopped working and asked for an electrician only to be told that they cant assist me, i went and hired my own electrician and took the matter up with customer services which agreed that i was in fact supposed to be assisted and they are willing to ...