It is not every day you call the MTN call center and find a person that can really assist and who is also friendly. I had purchased sms bundles by mistake and wanted them to reverse the transaction, I was assisted by Adam Baloyi Who assured me that he would try by all means to assist me. I was very ...
Referring to the report I sent in 07:03 Mon 10 Jun. I asked for another statement to be sent to me today to see if my Names and address has been changed... it still has not been changed after I spoke to Mbongeni and who assured me that I will have no more problems with this matter. He said he ...
On 3 March 2013 I contacted Cell C Customer Service the first time regarding a refund on my account. I had upgraded and subsequently a credit was due to me. I was told that it would take approximately 3 to 4 weeks, which I completely understood. Well, 4 weeks came and went and again I phoned. I was ...
Can anybody at Vodacom tell me how the buy back works or is this just a way to upgrade your current contract. As how understand it is that any one can bring his old phone in and swap it for a new phone, as per Vodacom advertisement but only to find only if you can up grade or prepaid change to ...
YET AGAIN I HAVE TO SPEND HOURS OF MY TIME ON THE PHONE TO TRY AND GET THE SERVICE FROM ALTECH AUTOPAGE THAT SHOULD BE SEEN AS A SUPPLIER'S PRIVILEGDE AND A CUSTOMER'S RIGHT. A SIMPLE, SIMPLE PROCESS LIKE A SIM SWOP HAS TURNED INTO AN ENORMOUS NIGHTMARE OF INEFFICIENCY AND BAD ATTITUDES. WHY DO I ...
Very disappointed . new customers get better deals than loyal upgrade customers. Istore is offer smart s package with iPhone for R 349 per month. This is only for new customers. Upgrade have to settle for the ridicules R439 per month. how does this make sense. madness. ...