I took out a contract with mtn on 24.04.2013. Due to the bad service Vodacom gave me I decided to go to mtn to get better service, the best part is that mtn is even more useless and technical department is non-existing. Since day one of my contract I've been unable to receive incoming calls from ...
I phoned outsurance to complain about the rerate notification on my insurance policy. Candy Leyds listened attentively and was very undestanding about my disatisfaction. She went out of her way to provide me with a better package and adjusted my premium to be in line with my risk profile. She also ...
This company & its employees have no regard for its customers. i am now waiting approximatly 9 months for R1350 that i was overcharged by 8ta, to be paid back into my account. this morning i spoke to leon and his team @ their durban office and they are not able to handle my complaint. this ...
Is this the way all FNB clients are being treated? Is the customer service call centre there to patronize customers? Why does FNB allow debit orders on customer accounts with a simple reference change even though the stop order is for the company and amount and not the reference? Why wasn't the ...
I entered int a new contract with Gift Sirwali. Service was disappointing. No feedback or update about ready to collect date and send complete wrong modem from what was ordered. Just no interest shown in any form of customer service. No feedback and never return calls after messages left. What a ...
Hi, I called the call centre today for assistance and told the agent that I'm calling from a cell phone and that the phone and did not offer to call me back. I told him what my query was I'm not sure if he logged my complaint cause the phone went dead before we could complete the query. He took my ...