I received an sms from Vodacom on Sunday 9th Dec notifying me that my account had been soft blocked due to reaching credit limit. I couldnt understand this as the contract never had any limit & the fact that my monthly bill averages R300-R400. I called in to discuss with a consultant & to ...
Phoning the call centre and following the voice prompts to "cancel data and voice services" you get to an operator. Upon hearing that you want to cancel a service they put you through to "client services", for which you are kept on hold endlessly. This is completely unacceptable! ...
It is with discontent that I have to write such an email after being a loyal customer of FNB for more than 5years to date. Firstly, the staff portrayed a large amount of incompetence and a bad attitude towards me as a customer. This morning [11h30am to 11h39am] I called in at the customer service ...