I had this contract with 8ta which expired 2 months ago. I called last month to tell them and the lady I spoke to told me that I will need to send an email to cancel the account. I did exactly that and the debit order went through again. When I call their customer care line the lady tells me that I ...
I have tried to change the banking details for the debit order of our DSTV several times. I have sent through an e-mail containing all the information needed. This was done on 30 APRIL 2013. The same day I received an e-mail containing a case number from Evelyn Motsisi stating that the banking ...
Hi, peter I am Palan Pather, I.D. no: 7003035145082, my mtn account no: A0383113 I received a statement for the month of July 2012 from MTN whereby it was clearly shown as a balance due as at 28 JULY 2012 being ZERO owing. My contract expired as of July 2012 and i was on prepaid service. in January ...
I have exactly the same problem as vineshjn had on 22 January 2013 (see below). According to the Platinum package, one free handset upgrade per year is part of the Platinum benefits. However, when I upgraded my handset in March this year, the contract was extended with 24 months up to March 2015. ...
I called the service centre to find out when will my 2 tear contract be ending and the voice prompt said 29 April 2013. I then held to speak to a consultant to confirm when wil the last payment be and Keyshia advised that it will be a month after that, the last debit order will run on the 22 May ...
My wife bought a new SIM card with the intention of doing a SIM swap and upon calling Vodacom she was told the initial sim was ricared under my name and for this reason they could not help her and we needed to get a new one. We went to get a new SIM card today and we are now told the information ...