I went onto my FNB online banking account and noticed a 2 debit amounts of R103 and R30 with the reference VAP INS and an account number. I never called a VAP insurance nor did i ever give anyone permission to debit my account. On querying this with the call centre i was presented with a attitude ...
I had a 1GB month to month Recurring databundle on my phone. I then canceled it to get a 2Gb month on month recuring bundle using the Vodacom app. This bundle was supposed to start on April 1. This did not happen. I phoned 111 at 9am to report problem the consultant said that it will activate ...
I posted a hellopeter complaint about first for women 10 March 2013, they responded and said that they would get back to me "as soon as possible" and that they would look into the matter. It is now 2 April 2013 and they have still not gotten back to me. What lack of customer service!! ...
I upgraded my Account on 29 November 2012. I moved from a Weekender to a Top Up 200. I was told it would commence the next month. I was also not given all the correct information regarding the phone that i actually wanted. I also upgraded to 'n Blackberry with the BIS included. Since November I was ...
My dad (FW Snyman) cancelled my sisters contract in Feb 2013, because she went over seas. This month, he received the bill again. When he called the customer care line, they told him that he cancelled on the 13 March 2013, which was to late, even though he cancelled it earlier over the phone. We ...
So, I ordered 2 laptops from cellc, they promised delivery by the 14th of Feb latest, when i phoned on the 14th. the laptops wasnt even in stock yet. Long story short, i cancelled the contracts and had to write a letter of cancellation for the 2 simcards as they were delivered early. So i phoned ...