I am at my wit's end with the unprofessional, incompetent treatment I have had from Vodacom. With absolutely NO warning, no sms or email, my 3G was removed from my ipad. When I phoned customer care, they said it was because I had 'exceeded my balance'. What 'balance? ' Apparently, in May, I ...
Over the past three days I have repeatedly tried to contact Cell C via their customer care line with very little response or assistance. It has been blocked because my account has gone over its limit, however I have not finished my minutes, smses or data for this month yet and at the time, only ...
I changed from the Gold to the Black Card, after receiving it, I had it activated instore at The Glen, I was told that I could use it in an hour, left it till the next day, bought something at Builders Warehouse, it worked, went to Woolworths it would not transact. After many calls, with promises ...
I took out a contract this year I have had endless problems with the Internet I had phoned Vodacom Customer Care had logged a call. I had no response I then called several times there after in the following 2 months and had several people tell me differant stories. I finally got to someone who the ...
I changed contract from a BlackBerry contract to a Smart M subscription package. I also opted to take an LG phone. Two months later I realise that on my itemsized billing (which I receive only in the middle of the month) that I am still being billed for BIS (Blackberry Internet Service) which was ...
Number is 0822135056 On 11/06/13 I had a balance of about R241 and I bought a R49 100MB using USSD code *111#, I received an error message " connection error" and data was not credited but airtime was deducted. I immediatly phoned customer care and spoke to Kholiwe who advised that I need ...