Dear Hellopeter, I phoned customer care 2 months ago and asked for my accounts to be sent via e-bill because I never received my accounts in the post. Until today they still don't send my statements so what I do every month is phone for balances. As always last month I phoned for balances and paid ...
I called in @ Vodacom customer care spoke to the lady by the name of Ntombi who gave me attitude even went as threatining to hang up the call on me because she didnt want listen to she wanted me to listen to her, i requested to speak to her team leader thats when she started to coporate with me, i ...
My mother and i have been trying for the past 3 weeks to get hold of someone at Mtn!! We want to convert my number to a prepaid number as my contract is now over! She has sent an email out asking them to convert the number and she has had no reply a while ago. The call centre no matter what time we ...
I HAVE EMAILED MY COMPLAINT ON HELLO PETER, TO THE BILLING DEPARTMENT AND CUSTOMER SERVICE I WOULD APPRECIATED IT IF SOMEONE CAN GET BACK TO ME AS TO WHY THERE WAS A DEBIT ORDER OF R218.08 ON 29 APRIL 2013 YOU GUYS DEDUCTED THE MONEY AND I WOULD LIKE TO KNOW WHY - I WANT MY REFUND PLEASE :-( THANKS ...
I had a claim from a medical practitioner and the medical was to pay out to me to pay the practitioner, when no money came into my account I contacted the Customer Care number to find what went wrong, only to find out that I apparently still owed them R787 from my previous medical aid, that was ...
I lost my cell phone on the 29th of March. I called customer care on the 11th of April to block my number, the agent who assisted me confirmed that the number is blocked and no further transactions will occur through that number. A week later i received a call from vodacom informing me that i have ...