On Thursday (25/07/2013) I spoke to Refilwe who tried to help but could not, so she put me through to a Senior named Nomzi. I was advised that my query was closed and no one even bothered to call me back. Nomzi promised me I will get a feedback call on Friday (26/07/2013) today is the Monday ...
On July 10th, I wrote to [Email Removed] (email found on pnp website) to ask for a household account to be set up. I received no response. On July 17th, I wrote again and also copied [Email Removed] (email also found on pnp website) to follow up. I received no response from either email address but ...
A couple of weeks ago I checked my bank balance and had noticed that a certain amount of money was missing from my account, I then called customer care and asked why this was so the gentleman that was assisting me the said it was a card collection fee but the I had an additional R11.93 deducted ...
In May 2013, sms to Outsurance to get a quota - we were awaiting finance. Outsurance called my husband & then he advised they need to contact me. Outsurance wanted to know when to debit the acc - my response was - we dont even have a car yet, so how can the account be debited. They advised my ...
Dear reader I have been banking with Nedbank for most of my life. Just recently I had applied for car finance with Absa bank as i also bank with Absa and my application was declined. Reason been that I was listed on ITC by Nedbank for my credit card account being unpaid. I have asked them for both ...
On 5 July 2013 I requested to have my Vodacom contract converted to a prepaid number. I was advised that it would be converted on 31 July 2013. On 9 July 2013 someone from Vodacom Rewards called to ask why I cancelled my contract and sold me a new contract. The new contract was supposed to start on ...