I was looking for some tshirts and called the customer care call centre and met a gentleman Mohammed who was fantastic. He called several stores and called me back with an update. He was professional and courteous. Fantastic customer service and he spoke like my request mattered. I didnt get the ...
I wanted to cancel my virgin mobile contract both of my line after 2 years on the 4 of june.( there rates is to high and the black listed me after the first month as a bad payer and it was ther error they billed me incorrect) Cici mabena was the 'chap' how help me on the fone, she told me that the ...
So last night (24/07/2013 @ 20:11) i called the Cell c call centre wanting to find out about the friends and family benefit of which i was advised that i could dial 142 to activate as the consultant did not have the access. Furthermore i asked about changing my tarrif as i was on the all day which ...
After my complaint vodacom finally responded and came and tested the signal at my house on Friday 19/07 and said that they would give me feedback to my problem with no signal. As i heard nothing from them i called today at 14h00 and spoke to Beth/Bez? who said she would find out. She called me at ...
Where to start... Network problem reported. 2 weeks later received feedback that I can contact a company to install booster for my account as they thought it was a pay as you go only customer. I then requested for contract to be canceled as Vodacom is in Breach of contract as they specified that I ...
I called cellc from Thursday asking them to port my number but until today the number is not ported over from mtn to cell c everyday when i call i get a different excuse from them about the port request the team leader who is tshimagazo is unable to simply compile information about my port request ...